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Terms & Conditions

OVERVIEW

 

This website is operated by HARMONYU LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to HARMONYU LIMITED. HARMONYU LIMITED offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

Our store is hosted on wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

You must not transmit any worms or viruses or any code of a destructive nature.

 

A breach or violation of any of the Terms will result in an immediate termination of your Services.

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SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

 

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

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SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

 

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

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SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

 

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

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SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

For more detail, please review our Returns Policy.

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SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

 

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

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SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

 

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

 

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

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SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

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SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

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SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

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SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

 

In no case shall HARMONYU LIMITED, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless HARMONYU LIMITED and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

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SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

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SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

 

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

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SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

 

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

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SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United Kingdom.

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SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@harmonyuhmu.com.

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PRIVACY POLICY

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  1. This privacy policy applies between you, the User of website (www.harmonyuhmu.com), services and products listed on website (www.harmonyuhmu.com) and provided by HARMONYU LIMITED and HARMONYU LIMITED. The owner and provider of this website (www.harmonyuhmu.com), services and products listed on website (www.harmonyuhmu.com) is HARMONYU LIMITED, a limited company registered in the United Kingdom (Company number: 13497247) HARMONYU LIMITED is a data controller and takes the privacy of your information very seriously. This privacy policy applies to our use of all Data collected by us or provided by you in relation to your use of our website (www.harmonyuhmu.com), services and products listed on website (www.harmonyuhmu.com) and provided by HARMONYU LIMITED.

  2. In this privacy policy, the following definitions are used:

 

Definitions and interpretation

Data: Collectively all information that you submit to HARMONYU LIMITED via the Website. This definition incorporates, where appliable, the definitions provided in the UK GDPR.

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UK GDPR: UK GDPR means Regulation (EU) 2016/679 General Data Protection Regulation as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019.

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“We” and “Us”: HARMONYU Limited, whose registered address is 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

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3. In this privacy policy, unless the context requires a different interpretation:

     a. the singular includes the plural and vice versa.

     b. references to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.

     c. a reference to a person includes firms, companies, government entities, trusts and partnerships.

     d. “including’ is understood to mean “including without limitation”.

     e. reference to any statutory provision includes any modification or amendment of it.

     f. the headings and sub-headings do not form part of this privacy policy.

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Scope of this privacy policy

4. This privacy policy applies only to the actions of HARMONYU LIMITED and Users with respect to this website (www.harmonyuhmu.com), services and products listed on website (www.harmonyuhmu.com).

5. For purposes of UK GDPR, HARMONYU LIMITED is the “data controller”. This means that HARMONYU LIMITED determines the purposes for which and the way your Data is processed.

 

Data collected

6. We may collect the following Data, which includes person Data, from you:

     a. Any relevant categories of personal data.

7. in each case, in accordance with this privacy policy.

 

How We collect Data

8. We collect Data in the following ways:

              a. data is given to us by you.

 

Data that is given to us by you

9. HARMONYU LIMITED collects your Data in several ways, for example: your subscription of HARMONYU LIMITED newsletter, consultation and meetings under your permission.

10. in each case, in accordance with this privacy policy.

 

Our use of Data

11. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our of website (www.harmonyuhmu.com), services and products listed on website (www.harmonyuhmu.com). Specifically, Data may be used by us for the following reasons:

12. In each case, in accordance with this privacy policy.

13. We may use your Data for the above purposed if We deem it necessary to do so for our legitimate interests. If your are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

 

Keeping Data secure

14. Your Data is safeguarded.

15. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us vis this e-mail address: info@harmonyuhmi.com.

16. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

Data retention

17. Unless a longer retention period is required or permitted by law, We will only hold your Data on our systems for the period necessary to fulfil the purposed outlined in this privacy policy or until you request that the Data be deleted.

18. Even if We delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

Your rights

19. Your have the following rights in relation to your Data:

              a. Right to access – the right to request (i) copies of the information We hold about you at any time, or (ii) that We modify, update or delete such information. If We provide you with access to the information We hold about your, We will not charge you for this, unless your request is “manifestly unfounded or excessive.”. Where We are legally permitted to do so, We may refuse your request. If We refuse your request, We will tell you the reasons why.

              b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

              c. Right to erase – the right to request that We delete or remove your Data from our systems.

              d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which We can use it.

              e. Right to data portability – the right to request that We move, copy or transfer your Data.

              f. Right to object – the right to object to our use of your Data including where We use it for our legitimate interest.

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing your Data (where consent is our legal basis for processing your Data), please contact us vis this e-email address: info@harmonyuhmu.com.

21. If you not satisfied with the way a complaint your make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https//ico.org.uk/.

22. It is important that the Data We hold about you is accurate and current. Please keep us informed if your Data changes during the period for which We hold it.

 

Changes of business ownership and control

23. HARMONYU LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of HARMONYU LIMITED. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposed for which it was originally supplied to us.

24. We may also disclose Data to a prospective purchaser or our business or any part if it.

25. In the above instances, We will take steps with the aim of ensuring your privacy is protected.

 

General

26. Your may not transfer any of your rights under this privacy policy to any other person. We may transfer rights under this privacy policy where We reasonably believe your rights will not be affected.

27. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

28. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, any other, right or remedy.

29. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

Changes to this privacy policy

30. HARMONYU LIMITED  reserves the right to change this privacy policy as We may deem necessary from time to time or as may be required by law. Please direct any questions you have to us by e-mail at info@harmonyuhmu.com.

31. Last updated: 14th July 2024

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BOOKING POLICY

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Offline (Face-to-face) Appointment

  • Booking an appointment: appointment is confirmed only when the fee has been fully paid via our online booking system. By booking an appointment with us, you agree to abide by our Booking Policy.

  • Reschedule an appointment:

  1. Reschedule before 7 calendar days of the appointment date upon our discretionary approval and the rescheduled timeslot can only specified by HARMONYU. Reschedule is only allowed for one time.

  2. No reschedule is allowed within 7 calendar days of the appointment date.

  • Cancel an appointment or No-show: Cancellation fee is 100% of your appointment fee.

 

Online (Zoom) Appointment

  • Booking an appointment: appointment is confirmed only when the fee has been fully paid via our online booking system. By booking an appointment with us, you agree to abide by our Booking Policy.

  • Reschedule an appointment:

  1. Reschedule before 2 calendar days of the appointment date upon our discretionary approval and the rescheduled timeslot can only specified by HARMONYU. Reschedule is only allowed for one time.

  2. No reschedule is allowed within 2 calendar days of the appointment date.

  • Cancel an appointment:

  1. Cancellation before 2 calendar days is allowed with full refund amount after deducting any relevant online booking system administration cost if applicable.

  2. Cancellation with 2 calendar days or No-show: Cancellation fee is 100% of your appointment fee.

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Event

 

MEDICAL DISCLAIMER

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Holistic therapy and treatments are recognised as complementary and alternative medicine and regarded as preventive measures of health and wellbeing.

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Therapist/practitioner/trainer does not claim to cure or to diagnose any medical condition in the same way as a doctor/physician. Their opinion is that of a holistic, complementary and alternative therapist and their professional opinions, advice, examinations and recommendations do NOT constitute the medical advice of a doctor/physician.​ Our therapist/practitioner/trainer identifies potential health energy imbalances that may contribute to an individual’s symptoms and health concerns and work with individual to address energy imbalance in order to support and maintain holistic health. 

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The information provided in the services is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. If you have medical emergency health problem, our therapists would always recommend you should consult registered medical doctor.

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Our therapist/practitioner/trainer requests the client to note the following:

  • The degree of benefit obtainable from therapy and treatments may vary between clients.

  • Recommendations provided by our therapists are not a substitute for professional medical advice and/or treatment.

  • If client has medical emergency health problem, please consult registered medical doctor.

  • It is important to notify our therapists about any medical diagnosis, medication etc during the therapy or treatment.

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